Directions for Patients: COVID-19 Drive-Through Collection Site
What is the COVID-19 collection site?
The COVID-19 collection site is an alternative location for people suspected of COVID-19 to give a specimen sample for a test; this is instead of going to the emergency department or another medical facility.
Who can go to the collection site?
The collection site is ONLY for pre-screened people who meet ALL of following criteria:
- You called your doctor’s office and had a consultation
- Based on your symptoms and other information you provided, your doctor determined that you meet criteria for COVID-19 testing, and ordered a test for you
- You have a scheduled appointment at the collection site
No pets are allowed at the collection sites unless they are service animals.
How do I schedule an appointment at the collection site?
Your doctor will give you the phone number to call to schedule an appointment at the collection site.
The hours of operation are Monday through Saturday, 8:30 AM to 3:30 PM, and are subject to change.
What do I need to bring with me for my appointment?
- Government-issued photo ID (examples: driver’s license, passport)
- Insurance card (if you have one)
- Physician order (prescription) for the COVID-19 test. Your doctor will tell you if you need to bring a paper order with you or if it will be submitted electronically.
Where is the collection site located?
There are two collection sites in New York. You can choose which site to go to when you call to schedule your appointment.
- Intermodal Center at Dutchess Stadium:1500 NY-9D, Wappingers Falls, NY 12590. The entrance is located at the back end of the stadium parking lot.
- Tech City: 300 Enterprise Drive, Kingston, NY, 12401. The collection site is located in the parking lot.
What do I do when I get to the collection site?
- Only two passengers per vehicle are permitted at the collection site.
- You will be given an “Access Pass” after your ID and doctor order are verified. No specimen collection will be done without this pass.
- It’s important for you to stay in your vehicle. You will be asked to hold up your ID and insurance card for a photograph.
How will you collect the specimen sample from me?
A trained healthcare provider will use a swab to collect a sample from inside your nose. This is not a blood test.
What do I do after I leave the collection site?
Drive home and limit your interactions with others during this time. Plan to self-quarantine for up to 14 days. You will receive self-quarantine guidelines at the collection site, and they can also be found at nuvancehealth.org/coronavirus.
If you have worsening symptoms such as shortness of breath or difficulty breathing, go to the nearest emergency department. Call the emergency department to tell them you are on your way, and that you have been tested for COVID-19 and are waiting for the results.
How long will it take to get my test results back?
It may take up to six days to get your test results back. Your doctor will notify you of the results. Only call your doctor if you have not heard back in seven days.
What should I do if I don’t meet the criteria for the specimen collection site, but I still have questions or concerns?
Call the Nuvance Health COVID-19 Community Hotline. Medical staff will answer your questions. They can also provide guidance if you think you are experiencing symptoms of COVID-19, which include cough, fever, difficulty breathing/shortness of breath.
- Phone number: 888-667-9262
- Hours of operation: 8:00 AM to 6:00 PM, seven days a week
Where can I go for more information?
In addition to the Nuvance Health COVID-19 Community Hotline, for more information go to:
- Connecticut: gov/coronavirus or call 211
- New York: ny.gov/diseases/communicable/coronavirus or call 1-888-364-3065
- The Centers for Disease Control and Prevention (CDC): gov/coronavirus
- Nuvance Health is keeping the communities informed on our website at org/coronavirus, and on social media @NuvanceHealth, or search for your hospital’s name.
Self-Quarantine Patient Information
Caring for yourself and your loved ones at home per CDC recommendations
What does self-quarantine mean?
Isolation and quarantine help protect the public by preventing exposure to people who have or may have a contagious disease.
- Quarantine separates and restricts the movement of people who were exposed to a contagious disease to see if they become sick.
10 things you can do to manage your health at home while you self-quarantine:
If you have possible or confirmed COVID-19:
- Stay home from work, school, and away from other public places. If you must go out, avoid using any kind of public transportation, ridesharing, or taxis.
- Monitor your symptoms carefully. If your symptoms get worse, call your healthcare provider immediately.
- Get rest and stay hydrated.
- If you have a medical appointment, call the healthcare provider ahead of time and tell them that you have or may have COVID-19.
- For medical emergencies, call 911 and notify the dispatch personnel that you have or may have COVID-19.
- Cover your cough and sneezes.
- Wash your hands often with soap and water for at least 20 seconds or clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol.
- As much as possible, stay in a specific room and away from other people in your home. Also, you should use a separate bathroom, if available. If you need to be around other people in or outside of the home, wear a facemask.
- Avoid sharing personal items with other people in your household, like dishes, towels, and bedding
- Clean all surfaces that are touched often, like counters, tabletops, and doorknobs. Use household cleaning sprays or wipes according to the label instructions.